Crypto dealer The White Whale has provided to function an unpaid advisor to MEXC following the decision of a months-long dispute over $3.15 million in frozen funds.
Abstract
- MEXC unfroze $3.15M after public backlash and apology from CSO Cecilia Hsueh.
- Dealer The White Whale provided to function unpaid advisor to assist rebuild belief.
- White Whale defended Hsueh towards false rumors, urging group integrity.
The distinguished dealer prolonged the supply after an hour-long video name with MEXC Chief Technique Officer Cecilia Hsueh.
“When you really wish to repair what was damaged — I’ll assist you. I’ll make myself obtainable as an unpaid advisor,” The White Whale wrote on X.
Hsueh accepted the supply and acknowledged that MEXC is “dedicated to constructing a brand new MEXC: extra clear, extra user-centric, and stronger than earlier than.”
MEXC unfroze funds after public stress marketing campaign
The dispute started in July when MEXC froze The White Whale’s account citing imprecise “threat management” protocols. The alternate alleged the dealer had positioned two orders throughout the identical second.
The White Whale went public with the state of affairs in August 2025, claiming his solely offense was being “too worthwhile.”
He maintained that he had dedicated no wrongdoing, by no means used buying and selling bots or privileged API entry, and had already accomplished in depth KYC necessities together with stay video verification, tackle proof, and cellphone quantity affirmation.
The hashtag #FreeTheWhaleWhale grew to become well-liked on X. Different customers reported comparable account freezes. On-chain investigator ZachXBT publicly supported the dealer, placing stress on MEXC.
On October 31, 2025, Hsueh issued a public apology, acknowledging that the alternate had mishandled the state of affairs. The corporate launched the total $3.15 million in frozen funds to the dealer.
White Whale defends MEXC government from false rumors
Cecilia Hsueh confronted sexual rumors throughout the dispute. She posted on X: “Individuals take pleasure in tearing girls down by inventing sexual rumors, it’s pathetic. It takes braveness and resiliency for a girl to steer on this trade.”
The White Whale stepped in to defend her after customers despatched him an express video. “She isn’t the girl within the video,” he wrote. “I perceive why appearing out generally makes individuals really feel higher when there’s a lot pent-up rage, however the reality nonetheless issues.”
The White Whale acknowledged that a greater MEXC would enhance crypto as a complete. “It should take time to regain the group’s belief, however I’m assured we’re on the proper path,” Hsueh replied.
